Together with our partners, SMART VIDEO, we believe we can offer our customers probably the most advanced technology for customer engagement.
Solutions that help humanise and elevate their digital customer interactions. Creating meaningful connection, promotes loyalty, reduces operating costs and ultimately provides growth.
Benefits of personalised video
Breaking through the noise
Higher email open rates
Higher click-through rates
Advanced Personalised Video Platform
We are working with one of the world’s most advanced interactive personalised video platforms. The platform facilitates highly personalised interactions at every step of the customer lifecycle delivering a more human experience. Our personalised customer engagement solutions enable 360˚customised interaction throughout the customer lifecycle from acquisition, upsell, to engagement and retention.
Personalised Video Concierge
With our virtual assistant, your customers can interact with a trusted guide and be supported through what may be a complex process. Our personalised video concierges provide a more human experience, with important information at points that are typically roadblocks to completion. This increases online signup, purchase or join processes demonstrably.
Personalised Video Chatbots
Our world-first AI powered personalised video chatbots offer advanced customer support via a real person. In the same way that customers would receive a text response, our chatbot platform can deliver a personalised video response. Where customers need support for issues, or have problems they need addressing, our virtual video assistants can offer empathy, compassion and a personal connection that they could never receive through existing messaging technology.